Welcome to High Level Ninja's official Privacy Policy

Last Updated: 2025.03.04

1. Introduction & Scope

Who We Are

We’re a tech consulting venture with a special knack for helping small businesses and solopreneurs build their digital empires—especially around all things GoHighLevel. Think of us as your favorite tech-savvy, slightly irreverent auntie who cracks jokes at family gatherings but can still untangle a mess of cables in no time.

What This Policy Covers

This Privacy Policy details how we handle the data we collect from visitors and users of our services—covering our website, any associated apps or platforms, and any other offerings we whip up. It applies to any poor soul who stumbles onto our site, signs up for our newsletter, or otherwise engages with our tech wizardry.

Who Should Read This

- Everyone! If you’re browsing, using, or chowing down on the free resources we provide, this is for you.

- We don’t knowingly do business with minors, but if you’re under 16 (or 13, depending on the region’s laws), scram. We’ll chat more about that later in the Children’s Privacy section.

2. Information We Collect

Personal Information

The personal data we might collect includes:

Name and Contact Info: That might mean your first name, last name, email address, maybe your phone number if you’re feeling generous.Device Information: Like IP addresses, browser details, and approximate location data if your device is feeling chatty.Billing Info: For paid services, we may collect payment-related data, although we typically leave the heavy lifting (and secure processing) to third-party payment processors.

Non-Personal Data

When you visit our site, we also gather some non-personal info, like aggregated usage data, bounce rates, and which blog posts get the most side-eye. These details don’t directly identify you but help us see how folks use our site.

3. Methods of Collection

Sign-Up Forms & Contact Forms: The usual suspects—newsletter sign-up boxes, “Work With Us” inquiry forms, etc.

Cookies & Other Tech: We use cookies, tracking pixels, and other bits of code to analyze traffic and remember you when you come back.

Analytics Tools: We have third-party analytics tools to help us see who’s visiting, from where, and what they click on. This is all standard “what’s working, what’s not” tech detective work.

Direct Interactions: If you shoot us an email or DM, guess what? We collect whatever information you voluntarily share there, too.

4. How We Use the Information

Service Delivery: So we can actually do the job you hired us for, like setting up your GoHighLevel funnel or giving your website some TLC.

Personalization: Because nobody likes feeling like just another number.

Marketing & Communications: We might send you the occasional newsletter or promotional offer, but only if you’ve opted in (or if we have some other legal basis under GDPR/CCPA).

Analytics & Improvement: We love tinkering with data to refine our offerings and make your experience even smoother.

Legal Requirements: If the law says we gotta keep it, we keep it. If we have to hand it over, we hand it over (with as much protective arm-flailing as possible, though).

Legal Bases for Processing (GDPR Folks)

Under the General Data Protection Regulation, we generally rely on

(1) consent,

(2) contractual necessity, or

(3) legitimate interest to process your data.

If you ever want clarity on which basis applies, you can always ask. (See Contact Information below.)

5. Cookies & Similar Technologies

Our Cookie Jar

Cookies are tiny data packets that live in your browser (like stowaways on a pirate ship).

We use them to:

• Remember who you are (if you’ve visited before).

• See how many times you visited our corner of the web.

• Study the patterns of traffic so we can optimize our site’s performance.

Third-Party Analytics & Ad Networks

We might use third-party services like Google Analytics or Facebook Ads to better understand user behavior and/or show you relevant ads. These third parties may also use their own tracking technologies, so don’t be surprised if an ad for our services pops up in your feed after checking out our site.

6. Disclosure of Information

Who Sees Your Data?

• Service Providers: Trusted partners who help us with tasks like payment processing, hosting, or marketing. They only get the info they need and must keep it hush-hush.

• Legal or Regulatory Agencies: If the law or a big scary court order demands it, we’ll have to comply.

• Business Transfers: If we ever merge, get acquired, or do some corporate shuffle, your data might move along with the business assets.

Do We Sell Your Data?

Nope. We don’t sell your personal information to the highest bidder—or any bidder, for that matter.

7. Data Retention & Security

How Long We Keep Your Data

We keep your personal data for as long as we need it to fulfill the purposes outlined in this policy (or as required by law). Once we’re done, we either delete or anonymize it.

Security Measures

We use encryption where possible, secure servers, and access controls to keep your data safe. But remember: the internet is about as predictable as a raccoon on energy drinks. We can’t guarantee absolute security, but we do our best.

8. User Rights & Choices

Access, Update, Delete

• Access/Update: Want to see what we’ve got on file for you? Or correct some outdated info? Ping us!

• Delete: Ask, and we’ll wipe your data—unless we’re legally obligated to keep it for something important (like pending litigation or compliance with local laws).

GDPR & CCPA

• GDPR: If you’re in the EU, you have the right to request data access, rectification, erasure, and more.

• CCPA: California residents can ask about the categories and specifics of data we collect, plus request deletion and opt-out of data sales (which we don’t do anyway).

9. International Data Transfers

Since we might be hosting services or using tools that are located in various countries (because, hey, internet!), your data could cross national borders. When we do transfer info outside your home country, we make sure there are appropriate safeguards in place (like the EU’s Standard Contractual Clauses if we’re dealing with EU data).

10. Children’s Privacy

We do not direct our services to kiddos under 16 (or 13, depending on your region’s rules), and we definitely don’t want their data. If you’re under that age, please go watch cartoons or do some homework. If you suspect your minor child has given us info, drop us a line and we’ll promptly remove it.

11. Third-Party Links & Services

Our website may occasionally link to third-party sites (tools we like or maybe cat memes we find hilarious). We’re not responsible for those sites’ privacy practices. Once you leave our site, your data dance card is in their hands, not ours.

12. Changes to This Policy

We’ll likely update this policy from time to time (tech and laws evolve, and so do we). When we do, we’ll post the new version on our site with a fresh “Last Updated” date. We might also send out an email if the changes are super significant. Keep your eyes peeled.

13. Contact Information

Got questions, concerns, or just want to say hi? Reach out by clicking the button below.

We love hearing from you—even if it’s about something as dry as privacy compliance.