Terms and Conditions

Last Updated: 2025.03.04

Thank you for checking out High Level Ninja, (“we,” “us,” “our”)—your go-to tech-savvy crew for all things GoHighLevel and digital ecosystem wizardry. Please note that I’m not an attorney, and this document is for reference only. Be sure to consult a qualified legal professional to ensure these Terms comply with all the relevant rules and regs in your jurisdiction.

1. Introduction & Acceptance of Terms

1.1 Overview

We’re a tech consulting business that specializes in helping small businesses and solopreneurs build out their GoHighLevel platform and digital strategies. Think of us as your favorite irreverent auntie who sneaks you an extra cookie and explains technology in plain English.

1.2 Acceptance

By accessing or using our website, services, or anything else we dish out, you (“User” or “you”) agree to be bound by these Terms of Service (“Terms”). If you don’t vibe with these Terms, please exit stage left.

2. User Eligibility & Account Requirements

2.1 Age Requirements

You gotta be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services. If you’re under 18, sorry kiddo—take a stroll until you’re older.

2.2 Account Creation

Some parts of our site or services may require you to create an account with a username and password.

You promise that any info you provide is accurate and up to date.Keep your login info locked down like Fort Knox. If you suspect any unauthorized use, notify us pronto.

2.3 Restrictions on Use

Don’t do anything that’s illegal, fraudulent, or super shady. Also, if you’re blocked or banned, you’re not allowed to magically reappear under a new account like a cat with nine lives.

3. Scope of Services

3.1 What We Do

We offer consulting and implementation services around GoHighLevel and related digital marketing platforms. We might also provide resources like eBooks, online courses, or workshops—whatever helps you level up your business.

3.2 How We Deliver

Depending on what you purchase or sign up for, we might deliver services:

Online (via Zoom calls, web portals, or email)In-person (if you’re local and we both agree)Through digital downloads or membership sites

3.3 Limitations

We are not miracle workers or actual wizards (although we try). Results from our consulting services can vary based on your own implementation, market conditions, and that unpredictable thing called “life.” We make no guarantees of specific outcomes.

4. Payment & Refund Policy

4.1 Payment Terms

We accept common credit cards, PayPal, or any other method listed at checkout.All fees are in [USD or relevant currency], unless otherwise stated.Payment is due at the time of purchase or as specified in the invoice.

4.2 Billing Cycles & Automatic Renewals

For subscription-based services (if any), you’ll be billed on a recurring basis per the agreed-upon schedule. If you want to cancel before renewal, let us know in writing before your billing cycle hits.

4.3 Refunds

Our refund policy may vary by product or service, so check the specific offer details. As a general rule:

Consulting Services: Typically non-refundable once we start working (which includes the initial requirements/design phase)Digital Products: Usually non-refundable once downloaded or accessed.Subscriptions: Pro-rated refunds may be available only if stated in your specific contract.

Contact us if you have any refund requests or disputes. We’ll handle them on a case-by-case basis because we like to keep things fair.

5. Intellectual Property Rights

5.1 Our Stuff

All content we provide (such as text, graphics, logos, designs, or eBooks) is owned by us or licensed to us. You can’t copy, distribute, reproduce, or create derivative works without our explicit permission.

5.2 Your Stuff

Any user-generated content (like comments or posts in our community, if we have one) remains yours. However, by posting it on our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content as necessary to run our services.

5.3 Trademarks

Any trademarks, logos, or service marks displayed on our site are ours (or licensed to us). You can’t use them without our written okay.

6. FTC Compliance & Disclosures

We might occasionally share affiliate links or endorsements for products or services we love (like that fancy email marketing software or that cool tool for funnel building). If you click and purchase through those links, we may earn a small commission—no extra cost to you, but it keeps our coffee fund happy. We promise to comply with all FTC guidelines and will disclose any material connection we have to a brand, product, or service.

7. User Conduct & Prohibited Activities

We want to keep this space fun and productive, so you agree not to:

Engage in any unlawful activity or violate any laws or regulations.Harass, threaten, or defame others.Spam users with unwanted messages or promotions.Hack, scrunch, or scramble our website or servers.Reverse engineer or otherwise try to pry open our code like a tin can of beans.

If you break these rules, we may suspend or terminate your access without notice (and might even share a strongly-worded “tsk tsk”).

8. Disclaimers & Limitation of Liability

8.1 “As Is” & “As Available”

We provide our services on an “as is” and “as available” basis. We disclaim any warranties (express or implied) including warranties of merchantability, fitness for a particular purpose, and non-infringement. We can’t guarantee our services will always be glitch-free or that you’ll get specific results.

8.2 Limitation of Liability

In no event shall we (or our affiliates, employees, or partners) be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, even if we’ve been advised of the possibility of such damages. Our total liability for direct damages shall not exceed the amount you paid for the specific service causing the claim, or $100 (whichever is less), to the fullest extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold us harmless (along with our employees, contractors, and affiliates) from any and all claims, damages, or demands arising out of your use of our services, your breach of these Terms, or your violation of any law or third-party rights.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Michigan in the United States of America (USA), without regard to its conflict of law principles.

10.2 Dispute Resolution

If any dispute arises, we both agree to make a solid effort to resolve it informally first. If that doesn’t work, the dispute will be resolved by binding arbitration , located in Detroit (metro area) MI, unless otherwise required by law.

11. Termination of Services

We reserve the right to terminate or suspend your access to our site and services at any time, for any reason—especially if you breach these Terms, behave badly, or attempt to feed our gremlins after midnight. If your account is terminated, you must cease use of our services immediately.

12. Revisions & Updates to the Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last Updated” date at the top. If the changes are big and life-altering, we might send you an email or post a notice on our site. By continuing to use our services after an update, you’re agreeing to the revised Terms.

13. Severability & Entire Agreement

If any provision of these Terms is held invalid or unenforceable, that part shall be enforced to the maximum extent permissible, and the rest remains in full effect. These Terms (including any referenced policies) represent the entire agreement between you and us regarding the use of our services, superseding any prior agreements or understandings.

14. Contact Information

Still have questions? Need to vent about your day? Want more details on something? You can reach us by clicking the button below.

We’re here to help—or at least point you in the right direction!

Legal Disclaimer (Again!)

I need to remind you that this Terms of Service is for reference only and does not constitute legal advice. To ensure compliance with all applicable laws (including local, state, or federal guidelines like the GDPR and CCPA), please consult a qualified attorney.

That’s it! Thanks for reading. Now go forth, be awesome, and let’s keep building your digital empire together.